AirapClips — Billing and refunds

What you purchase

Choose a one-time credit pack, a monthly plan or an annual plan and review the full total before confirming payment. One-time credits never expire. Monthly credits expire at billing-month end; annual credits are granted upfront and expire at billing-year end. Subscriptions renew until canceled. Cancel renewal through Credits & billing before the next charge.

Generation reserves the displayed number of credits while a task runs. A successful result consumes those credits; a confirmed failure releases them subject to the original expiry. An unresolved task keeps its reservation while we recover its status. Do not submit another paid task to force recovery. A refunded or disputed purchase may remove the associated credits and access; already consumed refunded credits can leave an amount to settle.

Delivery and unresolved tasks

Your result is available for playback and download in your account. If processing is unresolved, keep your task and order identifiers and contact support@airapclips.app. Do not submit or pay again to force recovery.

Refund requests

Contact support for failed or undelivered orders, duplicate payments, inaccessible downloads, cancellation requests or output that is faulty or not as described. Include your task or order ID. We review the existing task and payment before applying the appropriate remedy. An on-screen timeout does not automatically create a new generation or refund. Approved refunds are returned through the original payment method; bank processing times can vary.

Customer rights

Nothing in this policy removes rights or remedies that apply by law. Do not email full card details, passwords or credentials.